Friday, October 22, 2010

Big Horse Creek

My apple trees arrived today, and the folks at Big Horse Creek Farm put a smile on my face.  It all started the first week of January when I placed an order for two apple trees.  BHCF will custom grow your variety on your chosen rootstock.  The trees are just about a year old now and are literally sticks.  In the first picture my fingers are on the taller of the two 'sticks'. ( My thumb is on the support stake.)  The second photograph shows the graft site on both trees.   I am very excited to have these babies, and I know with proper care and some luck they will put on beautiful growth come spring.




Now I was already thrilled to have my trees arrive, this wait has been close to that of human gestation, lol.  So imagine my joy when I found this along with the 3 pages of care & planting instructions:


Inside was an envelope with $3.00 tucked in and a note to "buy myself a gourmet cup of coffee"....well Ron & Suzanne- that is exactly what I will do!!  (The refund was given as a result of one of the trees being slightly smaller than their standard.  Now that is great customer care.)

So if anyone reading this is ever having an urge to plant some heirloom apple trees, please don't overlook this little company that truly cares about growing a healthy tree, and treating their customers right.

(P.S.- these trees are Hightop Sweet and Westfield Seek-No-Further, both on dwarf Bud 9 rootstock.)

6 comments:

Engineeredgarden said...

Wow, talk about great customer service! I hope your apple trees flourish...

Erin said...

Very nice! Good for you for passing it on, too - I always pass the word on businesses that go above and beyond, in this tight economy they deserve business over the next guy who doesn't do right by his customers. They will be growing in no time!

Kelly said...

I had read rave reviews about this farm when shopping around for heirloom apple trees, they have a nice niche in the market. SO many varieties to chose from, it was overwhelming.

Mr. H. said...

How exciting, I hope they do really well for you. Thanks for the heads up on Big Horse Creek Farm.:)

Dani said...

What wonderful service!!!!

Thomas said...

That's so funny. Great customer care is in short supply these days.